911 emergency dispatch
Subject in Government
911 emergency dispatch has come up in 1 episode across 1 podcast in TMT, including 20/20. 3 people have made recorded remarks about it.
What people said
Nathan LeeHusband of Denise Amber Lee and founder of a foundation advocating for 911 dispatcher training
Nathan Lee said he will keep telling Denise's story to dispatchers nationwide despite the pain because it is important.
“I know the dispatchers need to hear it. So I'm gonna keep doing it as long as I have breath in my lungs”
20/20: Her Last Call (Jun 20, 2026) · Listen from 1:22:23
Nathan Lee said he assumed a 911 call would reveal Denise's location but learned that is not how it works.
“I assume she called 911, they know where she is. That's what everybody thinks. Turns out that's not how it works”
20/20: Her Last Call (Jun 20, 2026) · Listen from 26:06
Jane KowalskiMotorist who witnessed the abduction in progress and called 911
Kowalski rejected criticism that her description was inaccurate, arguing police should still have sent a car for a screaming child.
“You're not going to go after someone if I think there's a child that's been adopted, right? They should have still sent a car”
20/20: Her Last Call (Jun 20, 2026) · Listen from 1:06:38
Rick GoffDenise Lee's father, longtime detective with the Charlotte County Sheriff's Office
Rick Goff said the dispatch failure was a major error that could have saved his daughter's life.
“It was a major screw-up. When I say major, I mean it could have saved her life”
20/20: Her Last Call (Jun 20, 2026) · Listen from 1:05:51
Podcasts
- 20/20 · 1 episode
Episodes
Her Last Call20/20 · Jun 20, 2026 · 1 h 27 min
20/20 revisits the 2008 abduction and murder of Florida mother Denise Amber Lee, the 911 failures, Michael King's trial, and his 2026 execution.