What Ken Chenault has said about Corporate operating principles
1 quote · 1 episode · Nov 2, 2026
Ken Chenault, Former chairman and CEO of American Express, chairman of General Catalyst, author of the memoir Equal to the Task, has been quoted on Corporate operating principles once in 1 episode of The Learning Leader Show With Ryan Hawk, most recently on November 2, 2026. Each quote below is verbatim and links to the moment it was said.
In their words
Chenault explains he deliberately chose best-in-class economics rather than lowest cost as an Amex operating principle.
“I was very intentional that our objective should not always be to be the low cost provider”
The Learning Leader Show With Ryan Hawk: 713: Ken Chenault - Leadership Lessons from 17 Years as American Express CEO: How to Earn the Top Job, Hire Great Leaders, Build Culture, Challenge the Status Quo, and Lead with Character (Nov 2, 2026) · Listen from 44:22
Episodes
713: Ken Chenault - Leadership Lessons from 17 Years as American Express CEO: How to Earn the Top Job, Hire Great Leaders, Build Culture, Challenge the Status Quo, and Lead with CharacterThe Learning Leader Show With Ryan Hawk · Nov 2, 2026 · 53 min
Former American Express CEO Ken Chenault tells Ryan Hawk about his father's lessons, hiring leaders, challenging the status quo, earning the CEO job, and race in business.
Ken Chenault on other topics
- Leadership hiring and promotion · 3 quotes
- CEO succession and career advancement · 2 quotes
- Organizational culture · 2 quotes
- Equal to the Task (memoir) · 1 quote
- Race and Black executives in American business · 1 quote
- Brown v. Board of Education · 1 quote
- American Express · 1 quote
- Bain & Company · 1 quote