Corporate operating principles
Subject in Management
Corporate operating principles has come up in 1 episode across 1 podcast in TMT, including The Learning Leader Show With Ryan Hawk. 1 person has made recorded remarks about it.
What people said
Ken ChenaultFormer chairman and CEO of American Express, chairman of General Catalyst, author of the memoir Equal to the Task
Chenault explains he deliberately chose best-in-class economics rather than lowest cost as an Amex operating principle.
“I was very intentional that our objective should not always be to be the low cost provider”
The Learning Leader Show With Ryan Hawk: 713: Ken Chenault - Leadership Lessons from 17 Years as American Express CEO: How to Earn the Top Job, Hire Great Leaders, Build Culture, Challenge the Status Quo, and Lead with Character (Nov 2, 2026) · Listen from 44:22
Podcasts
- The Learning Leader Show With Ryan Hawk · 1 episode
Episodes
713: Ken Chenault - Leadership Lessons from 17 Years as American Express CEO: How to Earn the Top Job, Hire Great Leaders, Build Culture, Challenge the Status Quo, and Lead with CharacterThe Learning Leader Show With Ryan Hawk · Nov 2, 2026 · 53 min
Former American Express CEO Ken Chenault tells Ryan Hawk about his father's lessons, hiring leaders, challenging the status quo, earning the CEO job, and race in business.