What Dolly Chugh has said about Giving and receiving feedback
3 quotes · 1 episode · Aug 27, 2026
Dolly Chugh, Social psychologist, behavioral scientist and professor at NYU Stern School of Business, has been quoted on Giving and receiving feedback 3 times in 1 episode of The Mel Robbins Podcast, most recently on August 27, 2026. Each quote below is verbatim and links to the moment it was said.
In their words
Chugh advises depriving someone who makes cutting remarks of oxygen rather than arguing back.
“rather than giving them more oxygen by going back and forth, we can take some of the oxygen out”
The Mel Robbins Podcast: Stop Wasting Your Time: How to Deal With People Who Won’t Change & What to Do Instead (Aug 27, 2026) · Listen from 44:00
Chugh argues that feedback framed in adjectives invites defensiveness while behavior-based feedback is hard to dispute.
“when we give feedback that's in adjectives, It's really easy for other people to become defensive because it's easy for them to argue with it”
The Mel Robbins Podcast: Stop Wasting Your Time: How to Deal With People Who Won’t Change & What to Do Instead (Aug 27, 2026) · Listen from 46:34
Chugh says good feedback states the expectation, the observed behavior and the impact, and that the adjective is the least useful part.
“So you stated the expectation. You gave what you observed in the behavior. And then you described the impact it had”
The Mel Robbins Podcast: Stop Wasting Your Time: How to Deal With People Who Won’t Change & What to Do Instead (Aug 27, 2026) · Listen from 51:43
Episodes
Stop Wasting Your Time: How to Deal With People Who Won’t Change & What to Do InsteadThe Mel Robbins Podcast · Aug 27, 2026 · 1 h 10 min
Mel Robbins and social psychologist Dolly Chugh discuss why people resist change and research-backed tools for influencing others without nagging.