What Melissa Eaton has said about Leadership pipeline
2 quotes · 1 episode · Oct 20, 2026
Melissa Eaton, Co-host of We Fixed It, You're Welcome; customer experience leader with a background in call centers and insurance, has been quoted on Leadership pipeline 2 times in 1 episode of We Fixed It, You're Welcome, most recently on October 20, 2026. Each quote below is verbatim and links to the moment it was said.
In their words
Eaton argued companies have created a 'pipeline paradox' by turning their workforce into something like contract labor.
“there's this pipeline paradox in terms of you've now created almost this like contract workforce”
We Fixed It, You're Welcome: MIDDLE MANAGERS ARE BACK?! (Oct 20, 2026) · Listen from 32:22
Eaton recommended that companies treat the leadership pipeline as a strategic asset rather than a line item.
“we really need to protect that leadership pipeline as a strategic asset”
We Fixed It, You're Welcome: MIDDLE MANAGERS ARE BACK?! (Oct 20, 2026) · Listen from 40:43
Episodes
MIDDLE MANAGERS ARE BACK?!We Fixed It, You're Welcome · Oct 20, 2026 · 57 min
Aaron Wolpoff and Melissa Eaton talk with talent expert Abhijit Bhaduri about companies rehiring middle managers after AI-driven flattening, and the damage to trust.
Melissa Eaton on other topics
- Middle management · 2 quotes
- Customer service automation and human escalation · 1 quote
- Span of control · 1 quote
- Meta Platforms · 1 quote